{"id":2124,"date":"2026-06-18T10:43:06","date_gmt":"2026-06-18T10:43:06","guid":{"rendered":"https:\/\/urseena.ae\/?page_id=2124"},"modified":"2026-06-18T10:47:46","modified_gmt":"2026-06-18T10:47:46","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/urseena.ae\/en\/shipping-and-delivery-policy\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"

Shipping and Delivery Policy<\/h1>\n\n\n\n

\u0646\u0631\u062d\u0628 \u0628\u0643 \u0641\u064a \u0645\u0648\u0642\u0639 \u0623\u0648\u0648\u0631\u0633\u064a\u0646\u0627 \u0644\u0645\u0633\u062a\u062d\u0636\u0631\u0627\u062a \u0627\u0644\u062a\u062c\u0645\u064a\u0644.<\/p>\n\n\n\n

\u0646\u062d\u0646 \u0634\u0631\u0643\u0629 \u0623\u0648\u0648\u0631\u0633\u064a\u0646\u0627 \u0646\u062d\u062a\u0631\u0645 \u062e\u0635\u0648\u0635\u064a\u062a\u0643 \u0648\u0646\u0644\u062a\u0632\u0645 \u0628\u062d\u0645\u0627\u064a\u0629 \u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0648\u0641\u0642\u064b\u0627 \u0644\u0642\u0648\u0627\u0646\u064a\u0646 \u062f\u0648\u0644\u0629 \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0648\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 \u0627\u0644\u062f\u0648\u0644\u064a\u0629 \u060c \u0648\u0646\u062d\u0646 \u0645\u0644\u062a\u0632\u0645\u0648\u0646 \u0628\u062a\u0642\u062f\u064a\u0645 \u0623\u0639\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u064a\u0633\u0631\u0651\u0646\u0627 \u062b\u0642\u062a\u0643 \u0628\u0646\u0627. \u064a\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 \u0628\u0639\u0646\u0627\u064a\u0629 \u0642\u0628\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0642\u0639 \u0623\u0648 \u0625\u062c\u0631\u0627\u0621 \u0623\u064a \u0639\u0645\u0644\u064a\u0629 \u0634\u0631\u0627\u0621. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0643 \u0644\u0647\u0630\u0627 \u0627\u0644\u0645\u0648\u0642\u0639\u060c \u0641\u0625\u0646\u0643 \u062a\u0648\u0627\u0641\u0642 \u0639\u0644\u0649 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0628\u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644.<\/p>\n\n\n\n

\u0623\u0648\u0644\u0627\u064b: \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/strong><\/p>\n\n\n\n

    \n
  1. \u064a\u062a\u0645 \u0627\u0644\u0634\u062d\u0646 \u0625\u0644\u0649 \u062c\u0645\u064a\u0639 \u0625\u0645\u0627\u0631\u0627\u062a \u062f\u0648\u0644\u0629 \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629.<\/li>\n\n\n\n
  2. \u0643\u0645\u0627 \u0646\u0642\u0648\u0645 \u0628\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629\u060c.<\/li>\n\n\n\n
  3. \u0641\u064a \u062d\u0627\u0644 \u0648\u062c\u0648\u062f \u0645\u0646\u0627\u0637\u0642 \u062e\u0627\u0631\u062c \u0646\u0637\u0627\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u060c \u0633\u064a\u062a\u0645 \u0625\u0639\u0644\u0627\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0642\u0628\u0644 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628.<\/li>\n<\/ol>\n\n\n\n

    \u062b\u0627\u0646\u064a\u0627\u064b: \u0645\u062f\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/strong><\/p>\n\n\n\n

      \n
    1. \u062f\u0627\u062e\u0644 \u062f\u0648\u0644\u0629 \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629:<\/strong>\n
        \n
      • \u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u062e\u0644\u0627\u0644\u00a01 \u0625\u0644\u0649 3 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/strong>\u00a0\u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628 \u0648\u0627\u0644\u062f\u0641\u0639.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
          \n
        1. \u0625\u0644\u0649 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629:<\/strong>\n
            \n
          • \u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u062e\u0644\u0627\u0644\u00a03 \u0625\u0644\u0649 7 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644<\/strong>\u00a0\u062d\u0633\u0628 \u0627\u0644\u062f\u0648\u0644\u0629 \u0648\u0634\u0631\u0643\u0629 \u0627\u0644\u0634\u062d\u0646.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • \u0642\u062f \u062a\u062e\u062a\u0644\u0641 \u0627\u0644\u0645\u062f\u0629 \u0627\u0644\u0641\u0639\u0644\u064a\u0629 \u0641\u064a \u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0639\u0637\u0644\u0627\u062a \u0627\u0644\u0631\u0633\u0645\u064a\u0629 \u0623\u0648 \u0627\u0644\u0638\u0631\u0648\u0641 \u0627\u0644\u062e\u0627\u0631\u062c\u0629 \u0639\u0646 \u0625\u0631\u0627\u062f\u062a\u0646\u0627 (\u0645\u062b\u0644 \u0627\u0644\u0638\u0631\u0648\u0641 \u0627\u0644\u062c\u0648\u064a\u0629 \u0623\u0648 \u0627\u0644\u0642\u064a\u0648\u062f \u0627\u0644\u0644\u0648\u062c\u0633\u062a\u064a\u0629).<\/li>\n<\/ol>\n\n\n\n

            \u062b\u0627\u0644\u062b\u0627\u064b: \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646<\/strong><\/p>\n\n\n\n

              \n
            1. \u064a\u062a\u0645 \u062a\u062d\u062f\u064a\u062f \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0648\u062c\u0647\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0648\u0642\u064a\u0645\u0629 \u0627\u0644\u0637\u0644\u0628.<\/li>\n\n\n\n
            2. \u0642\u062f \u0646\u0642\u062f\u0645\u00a0\u0634\u062d\u0646\u064b\u0627 \u0645\u062c\u0627\u0646\u064a\u064b\u0627<\/strong>\u00a0\u062f\u0627\u062e\u0644 \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0644\u0644\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u062c\u0627\u0648\u0632 \u0645\u0628\u0644\u063a\u064b\u0627 \u0645\u062d\u062f\u062f\u064b\u0627 (\u064a\u064f\u0639\u0644\u0646 \u0639\u0646\u0647 \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0639).<\/li>\n\n\n\n
            3. \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0625\u0644\u0649 \u062f\u0648\u0644 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u064a\u062a\u0645 \u0627\u062d\u062a\u0633\u0627\u0628\u0647\u0627 \u062a\u0644\u0642\u0627\u0626\u064a\u064b\u0627 \u0639\u0646\u062f \u0625\u062a\u0645\u0627\u0645 \u0627\u0644\u0637\u0644\u0628.<\/li>\n<\/ol>\n\n\n\n

              \u0631\u0627\u0628\u0639\u0627\u064b: \u062a\u062a\u0628\u0639 \u0627\u0644\u0637\u0644\u0628<\/strong><\/p>\n\n\n\n

                \n
              1. \u0628\u0639\u062f \u0634\u062d\u0646 \u0627\u0644\u0637\u0644\u0628\u060c \u0633\u064a\u062a\u0645 \u0625\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u0629 \u062a\u0623\u0643\u064a\u062f \u062a\u062d\u062a\u0648\u064a \u0639\u0644\u0649\u00a0\u0631\u0642\u0645 \u0627\u0644\u062a\u062a\u0628\u0639<\/strong>\u00a0\u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0623\u0648 \u0631\u0633\u0627\u0644\u0629 \u0646\u0635\u064a\u0629.<\/li>\n\n\n\n
              2. \u064a\u0645\u0643\u0646 \u0645\u062a\u0627\u0628\u0639\u0629 \u062d\u0627\u0644\u0629 \u0627\u0644\u0637\u0644\u0628 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0631\u0627\u0628\u0637 \u0627\u0644\u0645\u0631\u0633\u0644 \u0623\u0648 \u0639\u0628\u0631 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<\/ol>\n\n\n\n

                \u062e\u0627\u0645\u0633\u0627\u064b: \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0637\u0644\u0628<\/strong><\/p>\n\n\n\n

                  \n
                1. \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0635\u062d\u0629\u00a0\u0627\u0644\u0639\u0646\u0648\u0627\u0646 \u0648\u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641<\/strong>\u00a0\u0642\u0628\u0644 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628.<\/li>\n\n\n\n
                2. \u0641\u064a \u062d\u0627\u0644 \u0641\u0634\u0644 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0628\u0633\u0628\u0628 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u063a\u064a\u0631 \u0635\u062d\u064a\u062d\u0629 \u0623\u0648 \u0639\u062f\u0645 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0644\u0637\u0644\u0628\u060c \u064a\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u0625\u0636\u0627\u0641\u064a\u0629 \u0644\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0625\u0631\u0633\u0627\u0644.<\/li>\n\n\n\n
                3. \u064a\u064f\u0637\u0644\u0628 \u0645\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u062d\u0627\u0644\u0629 \u0627\u0644\u0637\u0631\u062f \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u063a\u0644\u064a\u0641.<\/li>\n<\/ol>\n\n\n\n

                  \u0633\u0627\u062f\u0633\u0627\u064b: \u0627\u0644\u062a\u0644\u0641 \u0623\u0648 \u0627\u0644\u0641\u0642\u062f \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u0634\u062d\u0646<\/strong><\/p>\n\n\n\n

                    \n
                  1. \u0646\u062d\u0631\u0635 \u0639\u0644\u0649 \u062a\u063a\u0644\u064a\u0641 \u062c\u0645\u064a\u0639 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0628\u0639\u0646\u0627\u064a\u0629 \u0644\u0636\u0645\u0627\u0646 \u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u0646\u0642\u0644.<\/li>\n\n\n\n
                  2. \u0641\u064a \u062d\u0627\u0644 \u0627\u0633\u062a\u0644\u0627\u0645 \u0645\u0646\u062a\u062c \u062a\u0627\u0644\u0641 \u0623\u0648 \u0645\u0641\u0642\u0648\u062f \u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062e\u0644\u0627\u0644\u00a027 \u0633\u0627\u0639\u0629<\/strong>\u00a0\u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0645\u0639 \u0625\u0631\u0633\u0627\u0644 \u0635\u0648\u0631 \u062a\u0648\u0636\u064a\u062d\u064a\u0629 \u0644\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u062a\u063a\u0644\u064a\u0641.<\/li>\n\n\n\n
                  3. \u0633\u0646\u0642\u0648\u0645 \u0628\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0627\u0644\u062d\u0627\u0644\u0629 \u0648\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0642\u064a\u0645\u062a\u0647 \u0648\u0641\u0642\u064b\u0627 \u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644.<\/li>\n<\/ol>\n\n\n\n

                    \u0633\u0627\u0628\u0639\u0627\u064b: \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0641\u064a \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/strong><\/p>\n\n\n\n

                      \n
                    1. \u0644\u0627 \u062a\u062a\u062d\u0645\u0644 \u0634\u0631\u0643\u0629 \u0623\u0648\u0648\u0631\u0633\u064a\u0646\u0627 \u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0627\u0644\u0646\u0627\u062a\u062c \u0639\u0646 \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0634\u062d\u0646 \u0623\u0648 \u0627\u0644\u0638\u0631\u0648\u0641 \u0627\u0644\u062e\u0627\u0631\u062c\u0629 \u0639\u0646 \u0625\u0631\u0627\u062f\u062a\u0646\u0627.<\/li>\n\n\n\n
                    2. \u0633\u0646\u0628\u0630\u0644 \u0642\u0635\u0627\u0631\u0649 \u062c\u0647\u062f\u0646\u0627 \u0644\u0625\u0639\u0644\u0627\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0623\u064a \u062a\u0623\u062e\u064a\u0631 \u0645\u062a\u0648\u0642\u0639 \u0641\u064a \u0623\u0642\u0631\u0628 \u0648\u0642\u062a \u0645\u0645\u0643\u0646.<\/li>\n<\/ol>\n\n\n\n

                      \u062b\u0627\u0645\u0646\u0627\u064b: \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a<\/strong><\/p>\n\n\n\n

                      \u0644\u0623\u064a \u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0623\u0648 \u0645\u0633\u0627\u0639\u062f\u0629 \u062a\u062a\u0639\u0644\u0642 \u0628\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u062d\u0646 \u0623\u0648 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0639\u0628\u0631:<\/p>\n\n\n\n

                      \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a : urseena2@gmail.com<\/p>\n\n\n\n

                      \u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641 : +971-50-872-7515<\/p>\n\n\n\n

                      \u0627\u0644\u0639\u0646\u0648\u0627\u0646: \u0623\u0628\u0648\u0638\u0628\u064a \u2013 \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629<\/p>\n\n\n\n

                      \u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b: 06\/10\/2025<\/p>\n\n\n\n

                      Shipping & Delivery Policy<\/strong><\/p>\n\n\n\n

                      Welcome to Urseena Cosmetics.<\/p>\n\n\n\n

                      respect your privacy and are committed to protecting your personal data in accordance with UAE laws and international privacy standards. We are committed to providing the highest quality products and appreciate your trust. Please read these terms and conditions carefully before using the site or making any purchase. By using this site, you agree to be bound by these terms and related policies, including the Shipping & Delivery Policy.<\/p>\n\n\n\n

                      1. Delivery Areas<\/strong><\/p>\n\n\n\n

                        \n
                      1. We deliver to all Emirates of the UAE.<\/li>\n\n\n\n
                      2. We also ship to selected to Saudi Arabia<\/li>\n\n\n\n
                      3. If your location is outside our delivery coverage, we will contact you before confirming your order.<\/li>\n<\/ol>\n\n\n\n

                        2. Delivery Timeframes<\/strong><\/p>\n\n\n\n

                          \n
                        1. Within the United Arab Emirates:<\/strong>\n
                            \n
                          • Orders are usually delivered within 1 to 3 business days from the date of order confirmation and payment.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                          • Saudi Arabia:<\/strong>\n
                              \n
                            • Delivery takes approximately 3 to 7 business days, depending on the destination and courier partner.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                            • Delivery time may vary during public holidays or due to unforeseen circumstances such as weather conditions or logistics restrictions.<\/li>\n<\/ol>\n\n\n\n

                              3. Shipping Fees<\/strong><\/p>\n\n\n\n

                                \n
                              1. Shipping fees are calculated based on the delivery destination and order value.<\/li>\n\n\n\n
                              2. Free shipping may be available for UAE orders exceeding a certain amount (as announced on the website).<\/li>\n\n\n\n
                              3. For Saudi Arabia, fees will be automatically calculated at checkout.<\/li>\n<\/ol>\n\n\n\n

                                4. Order Tracking<\/strong><\/p>\n\n\n\n

                                  \n
                                1. Once your order has been shipped, you will receive a tracking number via email or SMS.<\/li>\n\n\n\n
                                2. You can track your shipment through the link provided or by contacting our customer service team.<\/li>\n<\/ol>\n\n\n\n

                                  5. Order Receipt<\/strong><\/p>\n\n\n\n

                                    \n
                                  1. Customers must ensure that the delivery address and contact number are accurate before confirming the order.<\/li>\n\n\n\n
                                  2. If a delivery attempt fails due to incorrect details or customer unavailability, additional shipping charges may apply for re-delivery.<\/li>\n\n\n\n
                                  3. Upon receiving your order, please inspect the packaging for any visible damage before signing for the delivery.<\/li>\n<\/ol>\n\n\n\n

                                    6. Damaged or Missing Items<\/strong><\/p>\n\n\n\n

                                      \n
                                    1. All orders are carefully packed to ensure safe delivery.<\/li>\n\n\n\n
                                    2. If you receive a damaged or missing product, please contact us within 72 hours of receiving your order and provide photos of the damaged item and packaging.<\/li>\n\n\n\n
                                    3. We will investigate the issue and arrange for a replacement or refund in accordance with our Return & Exchange Policy.<\/li>\n<\/ol>\n\n\n\n

                                      7. Delivery Delays<\/strong><\/p>\n\n\n\n

                                        \n
                                      1. Urseena Cosmetics is not responsible for delays caused by courier companies or circumstances beyond our control.<\/li>\n\n\n\n
                                      2. We will make every reasonable effort to notify customers of any expected delay.<\/li>\n<\/ol>\n\n\n\n

                                        8. Contact Information<\/strong><\/p>\n\n\n\n

                                        For questions or assistance regarding shipping and delivery, please contact us at<\/p>\n\n\n\n

                                        Email: urseena2@gmail.com<\/p>\n\n\n\n

                                        Phone: +971-50-872-7515<\/p>\n\n\n\n

                                        Address: Abu Dhabi, United Arab Emirates<\/p>\n\n\n\n

                                        Last Updated : 06\/10\/2025<\/p>\n\n\n\n

                                        <\/p>","protected":false},"excerpt":{"rendered":"

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[…]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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